Privacy Policy – Modern Plumbers

1. Information We Collect

We collect personal information such as name, phone number, and email when you fill out our contact form, request a quote, or opt-in for text message notifications.

2. How We Use Your Information

• To provide plumbing services and respond to your inquiries.
• To send important service updates, promotions, and appointment reminders via text messages.
• To comply with legal requirements and improve customer experience.

3. SMS/Text Message Consent & Policy

By submitting your phone number on our website, you consent to receive text messages from Modern Plumbers, including service updates, promotional offers, and appointment reminders.

Message & Data Rates May Apply. Message frequency varies.

• Opt-Out Instructions: You can unsubscribe at any time by replying STOP to any message.
• Help Instructions: Reply HELP for customer support.
• Your information will not be shared with third parties for marketing purposes.

4. Third-Party Sharing

Mobile opt-in data will not be shared with third parties for their (the 3rd parties) marketing purposes”

Within opt-out instructions, make sure to include that once the user opts-out no further messages will be sent to them from your company

Modern Plumbers  will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy   & Terms .

 Contact Us

If you have any questions about this Privacy Policy, contact us at:

Modern Plumbers Inc.
Phone: 831-515-2058
Email: miguel@modernplumbersinc.com